Sending in cremation ashes is simple and safe to do. Here's some easy instructions to follow when ordering a memorial piece.

• 1-2 teaspoons of ashes should be placed inside a sealable bag or a sample pot. I recommend then placing this inside another sealable bag incase some of the ashes come loose while in transit. Please do not send anymore than 50g of cremation ashes, the size of bag/sample post must be able to fit inside a large letter parcel box (if it does not fit inside a large letter parcel box upon sending your finished item back to you, I will place your loved ones ashes inside a small sealable bag inside your parcel next to your finished piece).

• These double bags can then be placed inside a regular envelope/postal bag or parcel box (padded envelopes are great) and posting using a class of your choice (I do recommend with all precious inclusions that you send them signed for/tracked).

• Please note, you are responsible for paying the correct postage fee to send the inclusion to myself. Please check weight and size limits to ensure the correct stamp is being used.

• Please ensure you make a note of your full name and order number and place this inside the envelope too. This helps me identify your inclusion when they arrive.

• The envelope can then be posted to;

  Everlasting Love Resin

  12 Pershore Avenue

  Grimsby

  DN34 5PP

• Please do not arrive at this address without prior arrangements, discussed with Everlasting Love Resin.

• If you’d like me to notify you when your loved ones ashes arrive, please let me know by leaving a contact number inside the envelope.

• Please note, although asking for 1-2 teaspoons of ashes, I don't use this much and all unused ashes will be sent back with your finished piece of jewellery, inside the same bags you posted them in. You can send a smaller amount of ashes if you wish. Having more than I need helps to have the right 'kind' of ashes that are used.

• All inclusions must be sent within 30 days from the order date, unless previous discussions have been made regarding turnaround time and the wait time for the inclusions to be sent.

The turnaround time is from the date I receive your inclusion, and not from the date you placed the order. Your order will be ready in 4-6 weeks. Although I always aim to have your piece posted to you before this date.

• All cremation ashes, as with all inclusions, are treated with the most respect and care while handling and creating your piece of jewellery. If you’d like, you can write some information about your loved one in the notes section when you place your order, some customers find that this helps and gives a little bit of comfort to know that when I make the jewellery, I know more about this special loved one. (There is no obligation to do this, I will always treat everyone’s ashes in the same way)